The Preferred Dining Program in Qatar.

FAQs

1.How do I get a MasterCard Just Dine Card?

2.Is a supplementary MasterCard credit card holder eligible for a MasterCard Just Dine card?

  •  

    Yes , anybody holding a MasterCard credit/debit/any otherMasterCard card in his/her name is eligible to register for the MasterCard Just Dine card.

3.Do I pay for the MasterCard Just Dine card?

  •  

    No , as a privileged MasterCard cardholder, you get the MasterCard Just Dine card free.

4.Is the MasterCard Just Dine card a plastic card /paper card.

  •  

    No , the MasterCard Just Dine card is an e-card and can be saved on your mobile as a picture.

5.Can I have more than one MasterCard Just Dine Card?

  •  

    You can have more than one card, however each card needs to be registered with MasterCard Just Dine and each card has a unique number.Moreover the benefits on each of the cards will be independent of each other and they cant be added for higher discounts or rewards.

6.Is my MasterCard Just Dine Card Transferable?

  •  

    The MasterCard Just Dine can only be used by the Card holder and cannot be transferred or sold.

7.How long is the card valid?

  •  

    The MasterCard Just Dine card is valid for 1 year from date of issue and the card comes with a validity mentioned on the card face.MasterCard Just Dine at its sole discretion can renew this card.

8.8. What should I do if I delete my MasterCard Just Dine e-card on the mobile?

  • a.

    The MasterCard Just Dine card is available as a down load option on the MasterCard Just Dine Card Members rewards page.

  • b.

    For any more information our service advisors will assist- please call 44243000.

9.How often can I get a discount?

  • a.

    The MasterCard Just Dine Card Member gets discount every time the MasterCard Just Dine Card is used – it is an unlimited usage program. The MasterCard Just Dine Card Member also earns rewards each time.

  • b.

    Please read under individual restaurants for any other specific T&C's.

10.What is the process at a participating restaurant to get discounts & rewards?

  • a.

    Please demonstrate your MasterCard Just Dine e-card to the restaurant staff before bill generation.

  • b.

    Pay through a MasterCard credit/debit /any other MasterCard card.

  • c.

    You will be provided the eligible discount and rewards.

11.Do I get a discount on home delivery?

  •  

    There is no discount on home delivery – this program is for Dine in only.

12.Do I get a discount on take away?

  •  

    The discount being offered is on Dine in only. The restaurant, at its discretion can offer discounts on take away.

13.Can I get discounts on MasterCard Just Dine Card while enjoying another discount at the same outlet?

  •  

    The MasterCard Just Dine discount is not valid in conjunction with any other discount.

14.Can I get discounts on MasterCard Just Dine Card during special promotions/ theme nights and special days like New Years, Christmas etc.?

  •  

    The MasterCard Just Dine discount is not valid in conjunction with any other promotion /theme nights and special days.

15.How do I know the list of participating restaurants

  • a.

    You can log onto www.justdineqatar.com.

  • b.

    You can call 44243000 and speak to our service advisor between 11 AM and 9 PM.

  • c.

    You can download the MasterCard Just Dine Mobile application from the MasterCard Just Dine website and check the participating restaurants list at your convenience on your mobile.

  • d.

    • You can access our 24/7 IVR on 44243000.

16.What areMasterCard Just Dine Rewards?

  • a.

    MasterCard Just Dine offers Just Dine Points (JD Points) for all spends through the MasterCard Just Dine card

  • b.

    Please read "About JD Points " on your rewards page to have detailed information about JD Points.

17.How do I know what are my rewards points balance?

  • a.

    Each time you dine and use the MasterCard Just Dine Card ,you get an sms confirming the transaction and updating you on the rewards earned for the transaction.

  • b.

    You can call our call center on 44243000 and speak to our service advisor and we would be happy to update you.

  • c.

    • You can log onto www.justdineqatar.com and track your rewards and transactions in your rewards page.

18.How long are my JD Points valid?

  • a.

    JD Points are valid for 1 year from date of issue of the points subject to your card being valid.JD points automatically expire 12 months from date of issue.

  • b.

    In case your MasterCard Just Dine card is cancelled, your JD points automatically expire.

19.Will I get JD Points on Redemption?

  •  

    At redemption, the MasterCard Just Dine Card Member does not earn any JD Points?

20.Are JD Points Transferable?

  •  

    No , JD Points are not transferable.

  • b.

    Please read "About JD Points " on your rewards page to have detailed information about JD Points.

21.How do I redeem my JD Points?

  • a.

    Please visit www.justdineqatar.com and search for Redemption Partners under Plan your visit.

  • b.

    Call our call centre and request for redemption by choosing the restaurant where you want to redeem the JD points.

  • c.

    Please read under rewards at (www.justdineqatar.com) for T&C's for redemption.

22.What is concierge under the MasterCard Just Dine Program?

  • a.

    Concierge is an advance reservation service by which you can call our call centre and make a reservation for a table in advance at a participating restaurant.

  • b.

    There is no charge for this service to the cardholder.

23.What are Premium and Standard Restaurants?

  • a.

    Premium Restaurants are restaurants where only Titanium/Platinum & World MasterCard credit/debit/any other MasterCard cardholders are eligible for discounts & rewards.

  • b.

    Standard Restaurants are restaurants where all MasterCard cardholders are eligible for discounts & rewards.

  • c.

    Please read under individual restaurants for any other specific T&C's.

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